What a story it is to prove my address

I have been a client for 15 years plus at absa Bank, they don't accept my proof of address. So what now, it's easier to open a new account at another bank than it is to keep this one open. Every time I go to the bank it costs me time off work. They incompetant. Now I leave it. If they cancel my account or put it on hold I will move it to another bank. Tired of playing games<br>