JG
Jacob G

1 reviews | Active since May 2016

11 Nov 2016, 14:28

What a poor Customer Service

<p>Went to Absa bank at Middelburg Mall to activate my Bank. Had to wait for 2hours on the qeue while the Consultants went to lunch simultaneously. There is not even chairs for Customers to sit. Have to wait the entire 2hours on the queue. Its not even a month end just a normal day. Their service is very very poor no wonder Capitec is taking their Clients. I am also moving my account from them.</p>

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Replies (1)
Absa
Absa's reply11 Nov 2016, 15:17
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd