AB
Adriaan B

1 reviews | Active since Nov 2014

10 Jun 2015, 21:03

What a pleasure to deal with ABSA Idirect

To whom it may concern<br> <br> On the 20th of May 2015 I wrote my car off, from the first contact at ABSA Idirect (Amery, claim submission) to the claim process (Schalk, claim consultant) to the final part (Sophy, loss adjustor), my experience with ABSA was just amazing. Everyone involved was so professional and fast. I will recommend ABSA Idirect to anyone looking for insurance. If I ever need insurance again ABSA Idirect will most certainly be my first option!<br> <br> Whole process took just over 2 weeks! <br> <br> 5* to the WHOLE ABSA Idirect team!<br> <br> Thanks guys

0
Replies (1)
Absa
Absa's reply11 Jun 2015, 12:46
Official
Hello Adriaan_B,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd