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[email protected] Fred
1 reviews | Active since Feb 2023
09 Sept 2024, 17:02
WHAT A MESSY EXPERENCE TO BE AN ABSA CLIENT---SHOCKING NO SERVICE!!
Being a client of ABSA for 30 years I am shocked and disgusted how this bank services were destroyed recently! With internet banking doing EFT payments my vendors and myself used to get verification of payments from the bank which is not happening as requested !!1 There is no service for ***** reporting (They never answer a call) and no personnel I find properly trained to do their work to deal with client problems!
THIS IS A WARNING FOR ANYBODY PLANNING TO JOIN ABSA ......BE CAREFULL AND DO YOUR HOMEWORK BEFORE YOU ENTER INTO THIS MESS!!
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Absa's replyOfficial
10 Sept 2024, 11:42Dear Fred Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply10 Sept 2024, 11:42
Official
Dear Fred Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care