DB
David B

1 reviews | Active since Oct 2015

02 Aug 2017, 13:11

What a Joke: Openly *****ing money

<p>Absa has been *****ing money from me. I've a student account which has a set fee of R22.50 per month which covers account costs and transaction cost. I'm then charged from R50 (normally around R80)upwards management and admin fees after I've been told I only pay R22.50. The I proceeded to go to the Norwood branch where they pointed out that a cost was being charged on something that they did not make me aware of/ is not on the list for the account. After they make that aware that I wasn't informed and these charges shouldn't be there that reuse to return the money they have taken up to date. This is theft which they admitted to.</p>

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Replies (1)
Absa
Absa's reply02 Aug 2017, 15:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd