GB
George B
1 reviews | Active since May 2011
03 Aug 2017, 16:27
What a joke
<p>I have been a Virgin Card holder a few years now and have never missed instalments. I started a new job 3 months ago and my salary is now considerably more. I asked Virgin Money for a limit increase which they approved in writing. Two weeks later they come back to tell me that it is now not approved??? A real ***boy business.</p> <p> </p>
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Absa's replyOfficial
04 Aug 2017, 08:41Hi there,
Many thanks for your mail and for bringing this to our attention.
Can I ask that you mail us at *** with all of your contact details as well as ID so that I can fully investigate with the team and revert asap.
Rest assured we will get everything in order for you.
regards
The Virgin Money Team
Best regards,
Absa's reply04 Aug 2017, 08:41
Official
Hi there,
Many thanks for your mail and for bringing this to our attention.
Can I ask that you mail us at *** with all of your contact details as well as ID so that I can fully investigate with the team and revert asap.
Rest assured we will get everything in order for you.
regards
The Virgin Money Team
Best regards,