MT
Maureen T
1 reviews | Active since Dec 2017
06 Mar 2018, 14:57
What a disaster!!
Just noticed when logging on that even after 4 HOURS spent in ABSA Randridge Mall branch on 24 Feb to RICA (just so I can get my bank statements printed in English), my profile still shows in English on my internet banking. Made a call to ABSA to rectify. Guess what... Im being asked to go into the bank again to RICA!! What a disaster your client service has become. I look forward to moving to a different bank SOONEST.
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Absa's replyOfficial
07 Mar 2018, 10:42Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Mar 2018, 10:42
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,