1 reviews | Active since Nov 2016

06 Mar 2017, 14:02

What a absolute mess

<p>I CALLED ON THE 1ST FEBRUARY ABSA AS MY CREDIT CARD WAS TO EXPIRE END OF FEB 2017. THEY SAID DONT WORRY WE WILL CALL YOU CLOSER TO THE TIME AND ARRANGE YOUR NEW CARD.</p> <p><br />MIDDLE OF FEB SOMEONE CALLS ME SAYING THE CARD WILL BE WITH ME IN 3-4 BUSINESS DAYS AND IF I AM NOT HOME THEY WILL THROW THE CARD IN VTHE POSTBOX. THEN ON 3RD MARCH AFTER MY CARD HAS EXPIRED I CALL THEM AGAIN AND THEY SAID IT WILL BE DELIVERED MONDAY. TODAY IS MONDAY AND NO CARD. WHAT A BUNCH OF USELESS CLOWNS!!!</p>

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Replies (1)
Absa
Absa's reply06 Mar 2017, 14:59
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with any of your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,