HM
HEED M

1 reviews | Active since Oct 2015

03 Jul 2017, 19:49

Western Union Transfer not processed-This is UNACCEPTABLE!!!!!!!!!!!!!!

<p>I made a Western Union transfer on July 3 just after 12 noon However, up to now the transaction has not yet been processed. Can you urgently assist in this regard so that the transaction can be processed and so that I can get the MTCN number? It is unacceptable that the money was deducted from my account and it is still not processed? Why is it that you have such BAD service???? I called your call centre and I was made to hold forever. Why do you take your customers for granted???? </p>

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Replies (1)
Absa
Absa's reply04 Jul 2017, 10:26
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd