Western Union Refund

I am absolutely livid with the service ABSA has given my sister and I. On Monday 25 May we made a Western Union transfer, only to be told by the recipient that we misspelt her name. I contacted ABSA to find out how we could correct the spelling so that her bank would release the funds to her, only to be told that you have to reverse the entire transaction which takes three days then repay the money. The request for cancellation was made on the 26th and now getting the refund is an absolute nightmare. Firstly the online facility for Western Union will not allow us to receive the money back, we have sent numerous emails and keep getting passed on to different departments each time.<br> <br> If i wanted to take three days to send someone money, i would have done a wire transfer, but these funds are urgently required and 4 days later the refund has not been resolved. The ****** international banking number is not working!!!!!How the hell do i get this money back into the account? ABSA is an absolute sh*t bank. I need to resend this money urgently, refunding the account should not take so damn long.