Western Union agent

I sent money from the UK to South Africa via Western Union. I was provided with Absa in Diamond Pavillion Kimberley as an agent. My sister in law went to collect the money with her passport, ID and the answer to the security question. Firstly, if you using an agent, please make sure they have people who know what they are doing, secondly if you work with customers via social media, email, telephone or face to face, kindly make sure they are friendly or remove them from the job and hire one of the thousands of South Africans looking for work. Western Union should seriously reconsider Absa Diamond Pavillion Kimberley as an agent. As for Absa, maybe train your unhelpful, grumpy staff to be better at their job.

Would be nice to see if I get a response from either Absa or Western Union.

André