Went to ABSA Springs mall to update my card pin and was informed by the lady that there is only one person allowed to do it since her privileges was revoked

Went to ABSA Springs mall to update my card pin and was informed by the lady that there is only one person allowed to do it since her privileges was revoked. After waiting for over 30 minutes and another lady pushed in front of me the lady said that she will help the lady first because she was there before which I do not have an issue with but for heaven sake inform the line in advance and again for heaven sake drop your attitude ABSA. You will lose more then just me as a client today. Will not go back for a simple pin or ever. Will never use ABSA or the card ever again. Worst attitude and service ever!!