ZW
Zelda W

1 reviews | Active since Jan 2021

24 Oct 2024, 15:43

Well what interest m...

Well what interest me is more than a service... What about their staff all over, that's so stressed over New Sales... They all seems stressed and the level they have to perform to make people at regional levels happy is harsh... It's just New products, what about your remaining clients that you need to keep happy... But what benefit does your staff receive, not much... And I know it's a business, treat your staff better please... They deserve better deals with your company and ask this one question, how many staff are still renting, because their company can't help their staff... It's better they suffer and you as Absa aren't aware of it... Sadness!

0
Replies (2)
Absa
Absa's reply24 Oct 2024, 16:18
Official
Dear Zelda Webster Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw

Best regards,

Absa
Absa's reply28 Oct 2024, 14:30
Official
 Dear Zelda Webster

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***5.

Kindly provide our office with your account or ID number and clear details of your complaint by the close of business on 28 October 2024 to ensure effective investigation and feedback.

Regards,

Rezona Louw

Specialist Case Manager: Social Media
Customer Value Management: Customer Care

T +11 ***

Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa

www.absa.africa

CONFIDENTIAL 

Best regards,