HS
Hailey S

1 reviews | Active since Nov 2013

07 Jul 2017, 12:01

WELL INFORMED ABOUT CHARGES

<p>Good day</p> <p> </p> <p>I hereby wish to express my sincere gratitude towards the Absa Herm**** branch. It was great to communicate with you, and thank you for taking the time to inform and explain all charges to me. I am a type of person that is well aware of what is going on in my account, so it was nice of you to take the time to thoroughly go through my account and explain the details of charges to me.</p> <p> </p> <p>Great service, it is much appreciated.</p> <p> </p> <p>Thank you to the branch manager: Mr Faro and to Alta who also contacted me, regarding the complaint logged.</p>

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Replies (1)
Absa
Absa's reply07 Jul 2017, 12:57
Official


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,