PC
Pieter C

1 reviews | Active since Jan 2014

12 Mar 2016, 13:19

Website not working, call centre not working!

I'm trying to apply for a homeloan so went to the website to do it online but the website didn't work as the \apply now\" tab takes you back to the wrong page! I then phoned the call centre and was informed that I would have to hold the line for around 5mins and \"please wait - your call WILL be answered\", however after wasting about R50's airtime I gave up! Thanks for the great service ABSA - I'm sure another bank will appreciate making a few hundred thousand rand worth of interest from my loan more than you(?!)... please get a sales consultant to phone me back immediately!"

0
Replies (1)
Absa
Absa's reply14 Mar 2016, 10:21
Official
Hello Coetzee Pieter,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,