kP
kevin P

1 reviews | Active since May 2015

07 May 2015, 15:42

We need more consultants of your calibre.

Mpumelelo Mudau was extremely polite and professional whilst assisting me with my loan application process. She was informative and provided me with feedback. I know she went out of her way to keep me, the client satisfied, which was a refreshing experience to the norm when dealing with a call centre agent. Thank you Mpumelelo for keeping my faith with ABSA.

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Replies (1)
Absa
Absa's reply08 May 2015, 08:46
Official
Hello kevinperumal,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd