Wasting my time and a *******

<p>Today I needed a letter confirming my bank details. At 09h41 I was at Absa Vincent Park - the queue was 8 people at General Enquiries and, with a tight schedule, I chose to go to Absa Frere Square where the queue was only 3 people. I waited in the queue until 10h10 where I was finally seen and told that this letter is R75 and I need to draw cash for it. I left without a letter and having wasted 30 min of my day. How do you justify R75 for a single piece of paper and 2 minutes of labour? Where can I submit an invoice to Absa for my time spent there as I have now lost 30 minutes of profitable work time? </p>