Wasting my Time!!!!

I went into the bank two weeks ago to change my old number to my new one so I was able to receive my sms's in regards to the balance in my account, now when I go online to transfer some money into another account, I cant because it seems like my account is still registered under my old number and I now I need an RVN number which I cant receive because it is still on my old number! I'm not going to waste my time standing in the line for another 3 hours because of you guys not doing what was supposed to be done the first time. <br> <br> This company really knows how to waste a persons time because its not like I have a job myself that I have to do!<br>