AS
Allison S
1 reviews | Active since Oct 2023
17 Oct 2023, 15:22
Waste of time.
I have personally never come across a bank more useless and unhelpful then ABSA. Would highly recommend switching banks, so you can stop wasting your time and money.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
17 Oct 2023, 15:49Dear Allison Spies
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply17 Oct 2023, 15:49
Official
Dear Allison Spies
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa's replyOfficial
18 Oct 2023, 13:24Dear Allison Spies
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 19 October 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 19 October 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa's reply18 Oct 2023, 13:24
Official
Dear Allison Spies
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 19 October 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 19 October 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***