RG
Richard G

1 reviews | Active since Jun 2024

06 Jun 2024, 08:21

Warranty ****

What ever you do look for any other warranties instead of innovation (ABSA) No one Should be done in the way I have. I got a extended warranty and now after I made sure my services were done more than expected and I had the turbo and intercooler overhauled I got told that I modified my vehicle. I bought the vehicle second hand and when I took the warranty no one asked to check the vehicle they gladly took my payment but now that I claim I'm told I modified my vehicle. Even the 4×4 actuator is declined. People please do not go through ABSA and innovation group. You will regret it.

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Replies (1)
Absa
Absa's reply06 Jun 2024, 11:35
Official
Dear Richard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care