1 reviews | Active since Sept 2016
warranty
ABSA summoned me with the Court order in regard to the arrears of the car I bought in 2014. I have been in communication with them regarding the cancellation of the warranty policy since last year November and there was no feedback. they have been threatening to repossess the car. I tried to explain to them that the arrears is for the warranty they don't want to understand. they have requested me to send them the correspondence I had with ABSA and Innovation and they responded that I was in contact with Innovation therefore they cant resolve the matter on my behalf. I did not get any help from ABSA as I was trying to resolve the matter since last year. I have been paying my vehicle installment excluding the warranty monthly. The warranty policy expired in November 2016.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
