CF
Conan F

1 reviews | Active since May 2014

15 Mar 2018, 10:16

Warning, do not open any accounts with Absa.

Absa recently locked my bond account without communication or notice. According to them FICA must be done every 5 years. And apparently they can't even unlock it because of errors on there system after resubmitting FICA documents.

Also a person had to go to a branch to resubmit documents.

This is most old fashioned and useless bank ever.

Wish I had enough money to settle my bond, close everything with them, and never hear from them again.

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Replies (1)
Absa
Absa's reply15 Mar 2018, 13:31
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd