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denver D
1 reviews | Active since Jun 2020
26 Jun 2020, 03:43
Want to cancel existing account
Absa is the most unusable,unfriendly and not to mention unorganized bank around.You cannot close your account via telephone and the bank to cancel your existing account is joke they will make promises not send SMS or email and was arranged to also they don't work on weekends.
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Absa's replyOfficial
26 Jun 2020, 10:12Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply26 Jun 2020, 10:12
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd