MW
Mampho W
1 reviews | Active since May 2016
30 Sept 2020, 17:14
Want my money or data back
On the 20th September 2020 it was a Sunday, i bought 2 gig telkom data for R100 but i didn't get it. I called Absa the following day, they logged a case and they told me it will take about 3-4 working days to get the data back but still i haven't received nothing. My case number is C***4
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Absa's replyOfficial
01 Oct 2020, 12:01Dear Mampho,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply01 Oct 2020, 12:01
Official
Dear Mampho,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd