Wake up ABSA or get more operrators to support your clients or tell us your money is not good enough and we will take it elsewhere!!!!

I'm suppose to be a Private Banking Client. Since I work overseas it is hard to release the inward funds and very costly to call from overseas especially if you have to hold on 15min at a time just to be cut of to redial again. I have asked for ABSA to help me release the money manually and after about 10 different stories I can still not release the money manually!!!!! This has led to the point where I have been calling to release funds but will not get it done in time and the money will be send back. I will loose about R2000 or more if not mistaken and on top of this I'm paying R400 per month to be a private banking client. I'm sick of hearing the Tune " All our agents are busy......!!!!!!!!!!!!!!!