Waiting too long for service

Item: Absa
Rating: 2
Author: Boni M

As I am writing this am inside Absa, it now now more than 30 minutes and there's only 3 tellers working. Branch manager please catch a wake up it is peak time and am sure you can't run a bank at this tym with 3 tellers . You should have prepared yourself long time ago for such high volume. It is not good for customers to wait in long queues. Wake up

Helpful (0)

Replies (1)

Absa's replyOfficial

14 Dec 2015, 10:00

Hello momo12,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Absa's reply14 Dec 2015, 10:00

Official