1 reviews | Active since Feb 2013
WAITING ON A CALL CENTRE TO ANSWER
I have to redeem money that was sent to me from New Zealand. I have been holding on for more than one (1) hour - but no luck. I find this totally unacceptable. Would like to know how busy one call centre can be.
Dear Ms Glenn
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Dear Ms Glenn
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,