rG
ravi G

1 reviews | Active since Nov 2015

11 Jan 2016, 14:32

WAITING FROM NOVEMBER

APP**** FOR A CREDIT CARD FROM ABSA ON THE 26TH NOVEMBER2015.IT IS NOW THE 11JANUARY AND STILL NO REPLY.SPOKE TO A LADY SOLIE BUTHELEZI ON THE 7TH .SHE PROMISED TO GIVE ME A CALL BACK THE SAME DAY BUT NEVER GOT ONE .PHONED IN AGAIN TODAY SPOKE TO ELIZEBETH AND MATTHAWS MATLAKALA .THEY ALL GIVE ME THE SAME OLD STORY WAITING FOR FICA DOCUMENTS BUT WHEN THEY LOOK EVERYTHING IS IN ORDER. I AM JUST GETTING SO TIRED WITH ABSA NOW. I HAVE BEEN A LOYAL CLIENT FOR THE PAST 8YEARSAND THIS IS THE SERVICE THEY PROVIDE.I RATHER PUT MY MONEY IN OTHER BANKS WHICH GIVES HELP WHEN NEEDED.THIS IS THE LAST STRAW AN ANSWER OR I AM CHANGING MY BANK. I REALLY THINK THAT ABSA DOES NOT CARE FOR SMALLER CLIENTS.

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Replies (1)
Absa
Absa's reply11 Jan 2016, 15:54
Official
Hello rathead,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,