VM
Victoria M

1 reviews | Active since Dec 2015

08 Apr 2019, 12:57

Waiting forever to be served.

Usually ABSA is Cape Town surrounds is very good overall, however, the East London branch is just the worst.... 1 sales consultant to serve 15 people, looks like I'll be here the WHOLE day. Reminds me of the service at Standard bank.

0
Replies (2)
Absa
Absa's reply08 Apr 2019, 15:55
Official
Hi Victoria,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. The case reference number to your complaint is  ***. We will be in contact soon.
VM
Victoria M's update09 Apr 2019, 11:35
Reviewer Update
Thank you to Karen who went out of her way and came to personally apologize to me about the incident and for further information about ABSA products and services. Feel like a valued customer.