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Odwa M

1 reviews | Active since Jun 2011

08 Jul 2015, 11:30

WAITING FOR REFUND SINCE 10 JUNE

I cancelled a policy with ABSA iDirect after selling the car. I sent Leon Myburgh an email on the 10th of June. I called him several times, left messages which never bothers to return and sent him reminder emails which he also doesn't bother to respond or aknowledge. He requested my bank statement where the amount was deducted from and i sent it. <br> <br> A month later the money has still not been refunded.<br> <br> SOMEONE PLEASE DO SOMETHING!!!!!

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Replies (1)
Absa
Absa's reply08 Jul 2015, 12:41
Official
Hello Roro123,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd