JD
Johan D
1 reviews | Active since Sept 2018
13 Jul 2021, 12:45
Waiting days to hear to be approved for overdraft
I am waiting over 4 days to hear if i am approved for overdraft on my cheque acount sending email after email nothing has been done not even one reply. Worst service ever
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
14 Jul 2021, 14:43Dear Johan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply14 Jul 2021, 14:43
Official
Dear Johan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
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Johan D's updateReviewer Update
15 Jul 2021, 15:00I had a call yesterday when was driving after 4 and never had any contact again sent numerous emails
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Johan D's update15 Jul 2021, 15:00
Reviewer Update
I had a call yesterday when was driving after 4 and never had any contact again sent numerous emails
JD
Johan D's updateReviewer Update
16 Jul 2021, 07:43And no reply from absa. Looks like you will wait a week for anything
JD
Johan D's update16 Jul 2021, 07:43
Reviewer Update
And no reply from absa. Looks like you will wait a week for anything