Waiting and waiting!!!

I am still waiting on feedback when my gold cheque card and cold credit card will be delivered to absa branch gansbaai. After an numerous amount of email to you i am still in an dead end street. It is expiring next mont. What now absa??? I have been to the branch and they just pull up their hands regarding when i will get both cards??? This is pure rubish your feedback and customer care is gone gone gone out the window. I am seriously considering closing ALL my accounts and moving to another bank!!!! YOUR SERVICE SUCK!!!