JH
Jaun H

1 reviews | Active since Dec 2012

13 Sept 2018, 14:45

Waiting 4 months for new ABSA account!!!!

Im a existing ABSA client and app**** on 02/05/2018 for my new accounts. Im still waiting for ABSA after numerous attempts to get this done with my business banker and only empty promises. So disappointed! When mentioning this on our last community business meeting people actually thought i was joking!

0
Replies (2)
Absa
Absa's reply14 Sept 2018, 12:00
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply14 Sept 2018, 12:01
Official

Hi Jeun

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided