WAITED FOR MORE THAN AN HOUR WITH NO SERVICE

After spending over an hour on the phone with ABSA and being posted from one person to the other with no help I decided to visit Hatfield branch.<br> To start with the branch was very cold.<br> Then as a platinum account holder i asked if someone can help me,apparently there was only one banker available(MARTHA).The enquiries ladies who were very helpful,phoned her and asked if she could help me,but she said 'no'.After waiting for about an hour they had to call her again,but they could not get hold of her.So the enquiries lady had to go fetch her.When Martha came she sat on her computer for more than 15mins,and when the enquiries lady asked her is she could assist ,e,she told her that she was still logging on and was not ready for me.So i waited patiently.Then she got away from her desk without saying anything,so i decided to leave the branch without any help.<br> I honestly don't know who else can help me because i tried phoning and was on the phone for more than an hour with no help.Was told to go into the branch and still left the branch after an hour with no help.