Waited for almost half an hour for service!

This morning I went to the ABSA Branch in Rosebank to deposit money. I arrived at exactly 11:10 (I still have ticket number.) Dont get me wrong, I love the new system of ticket numbers, it eliminates many problems however has worsened others. In the old days you will fill in a deposit slip and que and that wouldnt take longer than 30 minutes as you have designated people at the tellers assistanting you.<br> <br> Now the whole system is chaotic, it seems there are no designated tellers. I waited for almost an hour until my ticket number was called, I only left the branch at 12:05. I commend ABSA for going paperless but you really need to review the queing system and how it sorts customers is it is tedious and annoying.