Vulnerable people not prioritised

<p>I'm currently at Absa in vanderhoff road 19 Dec 2016 ********** was so dissapointed with the customer service . I'm currently heavily pregnant and had to stand in a quee for 30 minutes standing . This is not acceptable vulnerable people should be prioritisedone I. e pregnant .disabled and elderly . .Customers service is very poor fir such a big organisation </p>