eM
eugene M

1 reviews | Active since Jun 2016

13 Mar 2017, 20:14

VIRGINMONEYABSAATM

<p>Virgin Money has been on my case lately regarding "late payments" on my Credit Card. I explained to Pearl this morning: I live in Calitzdorp ( 45 Kilometres from Oudtshoorn ). ABSA recently closed its walk-in branch here. Their ATM that they left us with, is either OFF-LINE, or the CARDLESS SERVICE, or CASH DEPOSIT SERVICE, is not available ( as was the case again today, 13.03.2017). So what to do? I promised to deposit the money in today, after I was advised about risking a " bad credit record' if payment are not made. So ABSA AND VIRGIN MONEY, what do I do now?</p>

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Replies (1)
Absa
Absa's reply14 Mar 2017, 08:14
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,