MS
MG S
1 reviews | Active since Oct 2009
15 Jul 2019, 18:59
Virgin/Absa don't care
I app**** two months ago and keep chasing up and resubmitting documents - and nothing. They obviously don't care.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
16 Jul 2019, 10:46Hi there MG S
Thank you for the posting.
We do apologise for the inconvenience and delay.
The matter will be investigated and soonest feedback will be provided.
Regards
Isobel Paulsen
The Virgin Money Team
Thank you for the posting.
We do apologise for the inconvenience and delay.
The matter will be investigated and soonest feedback will be provided.
Regards
Isobel Paulsen
The Virgin Money Team
Best regards,
Absa's reply16 Jul 2019, 10:46
Official
Hi there MG S
Thank you for the posting.
We do apologise for the inconvenience and delay.
The matter will be investigated and soonest feedback will be provided.
Regards
Isobel Paulsen
The Virgin Money Team
Thank you for the posting.
We do apologise for the inconvenience and delay.
The matter will be investigated and soonest feedback will be provided.
Regards
Isobel Paulsen
The Virgin Money Team
Best regards,
MS
MG S's updateReviewer Update
26 Jul 2019, 11:03Ms Paulsen was very helpful, but the process continued to be lengthy and definitely not customer friendly. Finally got everything sorted this morning. Now to see what service a new customer gets.
MS
MG S's update26 Jul 2019, 11:03
Reviewer Update
Ms Paulsen was very helpful, but the process continued to be lengthy and definitely not customer friendly. Finally got everything sorted this morning. Now to see what service a new customer gets.