1 reviews | Active since Jan 2015

17 Jan 2017, 12:43

Virgin Money make mistake on my credit app

<p><br />I HAVE RECENTLY APP**** FOR A CREDIT LIMIT INCREASE AND DESPITE SUBMITTING TONS OF SUBSTANTIANTING DOCUMENTATION (WITH MUCH DIFFICULTY I MIGHT ADD) AND AS A RESULT OF VIRGIN MONEY NOT BEING ABLE TO DO SIMPLE ARITHMETIC OF ADDING INCOMES LESS EXPENSES HAVE COME UP WITH A FALSE INCORRECT ANALYSIS OF THE RESULTS.</p> <p> </p> <p>MY RESULTS YIELD A VERY HEALTHY SURPLUS YET THESE STUPID PEOPLE CLAIM TO FIND A DEFICIT.</p> <p> </p> <p>WHERE IS THIS DEFICIT YOU CLAIM TO FIND, VIRGIN MONEY! I BET YOU A MILLION BUCKS YOU WILL NOT FIND IT IN THE EVIDENCE OF MY BANK STATEMENTS SUBMITTED!!!!!!!!!!!!!</p> <p> </p> <p>CAN THESE PEOPLE PLEASE SHOW ME ON MY BANK ACCOUNT WHERE THERE IS A DEFICIT!!!!!!!!!!!!!!????????????????????</p> <p> </p> <p>IF WHAT THEY SAY IS TRUE, WHY IS MY BANK BALANCE NOT IN OVERDRAFT EVERY MONTH!!!!!!!! BUT INSTEAD IN A VERY HEATHY AND INCREASING POSITIVE EVERY MONTH!</p> <p> </p> <p>CANT THESE PEOPLE DO ARITHMETIC!!!!!!!!!!</p>

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Replies (1)
Absa
Absa's reply17 Jan 2017, 14:03
Official

Hi there

Thank you for bringing this matter to our attention.

Be assured that this is being dealt with and given urgent attention.

One of our resolution consultants will contact you shortly to resolve your complaint.

Regards,

The Virgin Money Team