AG
Amanda G
1 reviews | Active since Oct 2015
30 Oct 2015, 14:30
Virgin Money issuing non stop credit statements
I have cancelled my Virgin Money credit card account a long time ago. Virgin Money still send me a monthly statement to my email address, containing the following:-<br> <br> Total balance on 15 Oct 2015 R0,01 CREDIT.<br> <br> Virgin Money may keep the 1 cent.<br> <br> Just (really) close the account and quit sending statements to my email address, please!<br> <br> <br>
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Absa's replyOfficial
30 Oct 2015, 14:40Hello AmandaGoddard,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Absa's reply30 Oct 2015, 14:40
Official
Hello AmandaGoddard,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team