DS
Douglas S
1 reviews | Active since Oct 2011
26 Nov 2015, 15:10
Virgin money exceeded by R 3000
I am not getting answers from Virgin Money , There is ********** activity on my account (Reported to Microsoft -XBOX - Ref number :***) I want to know how could Virgin Money allow for my credit card limit to be exceeded by over R3000 and who is now responsible to pay that monies back ? , There are numerous emails sent but nothing is being done , I have reference number of the latest email sent through to them .<br> <br> [#ID: 6ccca9f3-EHLg-WQvt-uXL1-jyihkdRP2r7Z#]<br> <br>
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Absa's replyOfficial
27 Nov 2015, 10:03Hello doni27,
Thank you for bringing this matter to our attention.
We have referred this to the relevant department for their urgent feedback herein.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have referred this to the relevant department for their urgent feedback herein.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Absa's reply27 Nov 2015, 10:03
Official
Hello doni27,
Thank you for bringing this matter to our attention.
We have referred this to the relevant department for their urgent feedback herein.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have referred this to the relevant department for their urgent feedback herein.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team