Hellopeter
Share Your Experience
TH
TRACY H

1 reviews | Active since Sept 2016

13 Dec 2018, 09:10

VIRGIN MONEY CARD

i have app**** for a personal loan on VIRGIN MONEY WEBSITE and no one has contacted me to complete the application , after 3 attempts

0
Replies (4)
Absa
Absa's reply13 Dec 2018, 12:10
Official
Hi there Tracy

 We do apologise for the inconvenience caused. 

Please provide your account details or ID number to us on *** in order to assist. 

Kind regards 

The Virgin Money Team 
TH
TRACY H's update13 Dec 2018, 12:19
Reviewer Update
*** thank you
Absa
Absa's reply13 Dec 2018, 12:53
Official
Hi Tracey, 

Thanks for getting in touch. 

Could you please advise the following:
When did you apply?
The cell number you used on the application?
Did you get a confirmation email that your loan has been submitted? Or did you get an error?

Kindly send this information to ***

Many Thanks

Virgin Money Loans Team
TH
TRACY H's update13 Dec 2018, 13:02
Reviewer Update
I app**** Tuesday , then tried again today and i get told someone will phone me and im still awaiting a call ....i did get an email but it only said someone will contact me and that was on Tuesday