1 reviews | Active since Feb 2016
VIRGIN MONEY/ABSA LIFE PREMIUM - NOT AUTHORIZED!
BEWARE ALL VIRGIN MONEY CARD CUSTOMERS:<br> <br> I've had a Virgin Money credit card for around 8yrs. <br> As of this past month, my credit card is FULLY paid up.<br> <br> I never consented to the \Credit Life Premium\" package. I was never called about this premium. I'm now told it was in the original \"fine print\" BUT, I've had the credit card for around 8yrs - and on my investigation, this unauthorized deduction started around the last 3yrs, deducting R56.07 every month WITHOUT my consent.<br> <br> I was told by a Virgin Money consultant that because the card is paid up, this insurance would be \"automatically cancelled.\"<br> <br> THIS IS BLATANTLY FALSE - I called ABSA life, and the policy is set to continue even if the card is paid up!<br> (Crazy - as the life cover is in the event of death, the card would be paid up, which it is now anyway).<br> <br> How this is allowed??!<br> <br> I've now been told by ABSA Life I have to send an email request &
Thank you for your posting.
We tried to phone you and we left a message today on your cellphone.
We will try again later today.
Do expect a phone call from one of our resolution agents.
Regards,
The Virgin Money Team
Thank you for your posting.
We tried to phone you and we left a message today on your cellphone.
We will try again later today.
Do expect a phone call from one of our resolution agents.
Regards,
The Virgin Money Team
