PL
Phil L

1 reviews | Active since Dec 2009

14 Apr 2020, 12:08

Virgin Money a dissapointment

So dissapointed with Virgin Money Card. After applying for a credit card, it getting delivered and using the card a few times i find out that the card is now blocked. Went to ABSA as that is what the SMS i received said i should do, waited in a 2hour queue only to be told Virgin money is closed and they cant help me.

What good is this card for now when i need it.

0
Replies (2)
Absa
Absa's reply16 Apr 2020, 13:48
Official
Hi there Phillip

Thank you for the posting. 

We will urgent look into this and do apologise for the inconvenience caused in this regard. 

Regards

The Virgin Money Team 
PL
Phil L's update21 Apr 2020, 10:40
Reviewer Update
one person contacted me and told me to go to the bank. the bank told me they cant do anything as Virgin money is not operating during lockdown. thanks for nothing