PT
Pieter T
1 reviews | Active since Jan 2016
25 Jan 2016, 15:06
Virgin Dont Need Your Business
Trying to apply for a Credit card with Virgin Money has taken me more effort and time than any bank in SA would have.<br> The internet link where you supposedly have to apply has a technical problem .So you turn to the call centre for credit card applications. After twelve phone calls of holding the line for over 5 minutes each I have had enough .<br> I have e-mailed their services and customer services ,have received two ticket numbers(references) and still no one has contacted me from 21 January - 5th day now.<br> So I phoned the customer service .\Andrea"answered and so I told her my problem.<br> I asked her if I can be put through directly to the credit card department "
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Replies (1)Absa's replyOfficial
26 Jan 2016, 07:56Hello Groenpiet,
We are sorry to hear about the trouble you are experiencing in applying for our credit card.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We are sorry to hear about the trouble you are experiencing in applying for our credit card.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Absa's reply26 Jan 2016, 07:56
Official
Hello Groenpiet,
We are sorry to hear about the trouble you are experiencing in applying for our credit card.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We are sorry to hear about the trouble you are experiencing in applying for our credit card.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
