TM
Temalangeni M
1 reviews | Active since Oct 2020
24 Feb 2021, 10:25
Vihicle finance with Absa
Due to covid I stopped working and I couldn't pay my car, I asked for a payment holiday and I got a response that they received my email, 6 months later when I returned to work and was paying my monthly installment I was told I was not approved and I needed to pay that lump sum amount that I missed immediately or my car would be repossessed.
So I got the worst experience with ABSA vihicle finance. I would never advise anyone to get financed by them or even bank with them. I was treated like trash period.
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Absa's replyOfficial
24 Feb 2021, 12:59Dear Temalangeni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply24 Feb 2021, 12:59
Official
Dear Temalangeni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care