AS
Anthony S
1 reviews | Active since Sept 2018
07 Jun 2021, 10:02
VHEICLE ACCOUNT
Good Day Absa.
I trust you are well.
I open an account at absa 2017 for my vehicle i have an out standing amount i want to settle the account but nothing, i have tried going in to the branch but i never get help as the branch are busy , i want to close this account with immediate effect with outstanding payment as i mean really at the branch their is only two people working and mean look how many people their is to help and then they have time to talk and take time like its tea or lunch so if i don't get this account close i will not be responsible for any other amount outstanding
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Absa's replyOfficial
07 Jun 2021, 15:58Dear Anthony Scheepers
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Best regards,
Absa's reply07 Jun 2021, 15:58
Official
Dear Anthony Scheepers
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Best regards,