LG
Lazare G

1 reviews | Active since Dec 2012

14 Jan 2023, 19:05

Very very very poor service and disappointed worst bank ever....

Good afternoon i made a cash sent option because of loadshedding. In staying in Newcastle kzn when i try to withdraw the money to day at a absa atm i find that there is no R20 rands in the first atm i visit all the absa atms in Newcastle kzn and just find by all of them that there is no R20 available its cost me more to drive around looking for atms that can help me than the petrol i spend to look for it.... Please make a plan to get better castoidians to do the job oor take it up with the cash in transit companies to fill up the atms its been almost 3days looking for a atm here and still no luck this is really poor service whos gonna replace my petrol i spent to go up and down for the disappointment i found. Im gonna change my bank account now after this happening very unhappy 🙁

0
Replies (5)
Absa
Absa's reply17 Jan 2023, 11:20
Official
Thank you, the matter will be addressed.
LG
Lazare G's update18 Jan 2023, 15:40
Reviewer Update
Good day this is really unacceptable its day 5 now and i went all over Newcastle today again to find there is still no R20 notes in all of the atms in the whole Newcastle please tell me whats going on is the R20 finished or some body ****** them?

Absa
Absa's reply19 Jan 2023, 14:52
Official
Dear Lazare

We did send you an email that both ID numbers provided are invalid.

We request that you send to us valid ID numbers.

Also, kindly advise how much cash send did you sent to yourself and the date.

Looking forward to your response.

Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd


LG
Lazare G's update19 Jan 2023, 21:33
Reviewer Update
910****117088 listen now here today some of the atms was filled in Newcastle kzn and guess what there is still no R20 note what is going on please tell nie the truth and no lies i hate lies

LG
Lazare G's update19 Jan 2023, 21:34
Reviewer Update
Im really getting fed up with this for real.