VERY upset with Absa at this stage

<p>My phone had been ****** with my wallet.</p> <p>I need to make payment, yet I can't because I my special PIN goes to my ****** number (I have a new number).</p> <p>I phoned ABSA and asked whether I will be able to change my number on my account on the phone, which they responded that I have to go in to a branch.</p> <p>I do not have a car and had to UBER all the way to the branch (which set me back by R100, in order to change the damn number.</p> <p>I get to the branch to change the number, where I get told that they cannot change my number on my profile because they do not have my card (I'm still waiting for it to be delivered to me)!!!</p> <p> </p> <p>HOW backwards is that? I have an account that I can access ONLINE, but I cannot make ANY PAYMENTS because of this utter BS!!!!</p> <p> </p>