Very unprofessional customer service
I have been trying to change my banking details for my vehicle finance debt order since the middle of January 2018 - no one seems to be getting back to me to confirm that everything has been changed.
The call center number that you have to dial is pathetic and the computers don’t seem to register the numbers you put in.
I find the service truly unprofessional - I have have sent all the relevant documents requested 3 times already and still nothing !!
Dear Ms Glenn
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Dear Ms Glenn
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange